ARE YOU NUTS??!!??!!
MY PLAN IS $8.99 month! No Blu-ray DVD package + Streaming.
Now you want to offer me the same EXACT package for $15.98 a month + Taxes!!!
I've been a loyal customer for many Years, and adopted and purchased the Ruku Box too on PreOrder before it was even released! How is this anyway to Treat your loyal customer, when there is so much competition on the Market for Streaming. This is a nutty Joke, Right?
How can you justify such a Hike in the rates for the exact same service I'm paying for now? Plus the streaming you offer is not all that good either, when I have to pause half way through a Movie and reload it again because the sound track is off by 10 to 15 Seconds. I'm on a 65/35 MBPs Fiber connection direct to my router. I'm on a Hardwire Cat6 line to the box, so you can't blame my Wireless connection of 802.11n in the house. No one I know is happy that I talked into signing up for your service. NOW A DRASTIC Price Hike too!!! I'm so Mad at your company for doing this to us! How about a staggered price increase over a period of time, or a PrePay 1 Year options with discounted prices from your New Fair Package Pricings.
In today's economy this kind of disrespect for your current customer base, clearly shows you won't have a following much longer if you don't at least offer some kind of break to your loyal customers that you have right now.
Very Disappointed over this price hike,
Scott Gross
